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Portland Medical Practice Providing NHS services
Providing NHS services
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Home > Appointments

Appointments

Cancel your appointment

If you need to cancel an appointment, please ring our reception team, or you can use the NHS App.

Non-urgent and routine appointments

The online system is open Monday to Friday. You can get help for non-urgent medical problems and any administration queries e.g. sick note requests. If you use the service, we will review your request within 48 hours (usually the same day).

Ring our reception team 01922 450950 if you have problems using the service.

If you need to cancel an appointment, please ring our reception team, or you can use the NHS App.

 

Contact Us Online

Urgent appointments

For urgent same day appointments please ring our reception team 01922 450950.

If you need urgent medical attention when the surgery is closed, please call 111 or OurNet on 01922 501999.

If you need to cancel an appointment, please ring our reception team, or you can use the NHS App.

Home visits

Patients are requested to telephone (01922 450950) before 10:00am if a visit is required that day. Please remember that several patients can be seen at the surgery in the time it takes to do a home visit. Transport problems are not considered to be a valid reason to request a home visit. A home visit is only deemed appropriate when you cannot physically come to the practice. If we have reached our capacity, we may direct the community Rapid Response team to visit you.

 

111 appointments

If you contact the 111 service and they think you can be reviewed by the GP practice, they will add you to our list for a telephone call back later in the day (if we have capacity). They should not be using this option for emergency problems that need an urgent review straight away.

 


Online Access

Online Access lets you do the following:

  • Order medications
  • Check blood results
  • Book appointments
  • Access your medical notes

There are two ways to get Online Access. You can choose either way.

NHS App or Patient Access

Accounts for children - This cannot be done online, please come into the practice with a photo ID of the parent. 


Video Consultations 

How to do a video consultation (PDF, 689KB)

Last Updated 4 Jun 2025

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Portland Medical Practice

Anchor Meadow, Aldridge, Walsall, West Midlands, WS9 8AJ

  • 01922 450950
© Neighbourhood Direct Ltd  2025
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