If you have a medication query please use one of the options below.
Please note we don’t take medication requests over the phone.
Please only order medicines a week before you are due to run out, in order to avoid a large surplus being collected at home. This will help reduce medicines wastage. Please contact the surgery to update us if you are being prescribed medicines you no longer need. This is an example of one patients medicine collection. Thank you.
Requesting A Prescription
There are four options for ordering medications:
Use the form below. You need to fill out details of each of the medicines you need, every time you request them.
Ask your pharmacy to get your medicines ready for you. They will request it for you and get the medicines ready for you.
You can also use Patient Access or the NHS App. This allows you to ask for your prescription to be sent to a local pharmacy. You can use both Patient Access and the NHS App on your smartphones and computers.
Fill out the repeat slip that came with your precription, tick what you require and put it in the letter box at the front of the building.
Please note. We get hundreds of medication requests each day. It takes 48 hours for your prescription to be processed by us.
Your three closest pharmacies to the practice are Aldridge Pharmacy (previously Lloyds Pharmacy), Boots Pharmacy and Lazy Hill Pharmacy. You can nominate any pharmacy for all your medicines to be sent to (you can ring our reception team on 01922 450950, or use our online system). Pharmacies can help with minor illnesses such as coughs and colds, hayfever, headaches, sore throats, insect bites etc.
Information submitted through secure forms is used only for the purposes of processing your request. We may
be in touch with you in relation to the information submitted.
All Information submitted through secure forms is secured with a private key and is accessed over a secure
connection by nominated staff. We have a strict confidentiality policy.
This information is not shared with any third party organisations.
This information is retained for up to 28 days.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.