How do I... Make An Appointment?

Telephone 01922 450950, call in at the surgery, or you can now book online

Routine appointments may be made up to six of the relevant doctor's working days in advance. In certain circumstances the doctor/nurse will give authority to the staff to book an appointment beyond this. We are happy for you to express a preference of practitioner when booking an appointment and will try to accommodate your request, although demand for certain GPs on occasions may prevent us from being able to satisfy this.

If you cannot keep an appointment, please inform us as soon as possible as this will assist in oversubscribed situations.

Request an Urgent Appointment?

Where patients telephone requiring an appointment that same morning, we have a nurse triage process in place. We will aim to ensure that you will see a GP at the practice (not necessarily you named GP) within 48 hours. Sometimes, it will be more appropriate to ask to see your nurse or another clinician.

Kate Mason and Claire Higgs are nurse prescribers and can offer appropriate medications for certain conditions.

How do I... Obtain A Home Visit?

Patients are requested to telephone before 10:00am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls.

Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

Transport problems are not considered to be a valid reason to request a home visit. It is suggested that it may be appropriate to use the services of Ring And Ride (01922 402232).